Terms of Service

Last updated: February 2, 2026.

Welcome to Vernus! Whether you are an avid reader, an ambitious author, or the editor of a publication - thank you for choosing our platform. While we strive to build personal connections with our users, the scale of our service necessitates these Terms of Service to establish clear expectations and maintain a quality experience for everyone.

When we say "Company", "we", "our", or "us" in this document, we are referring to Moonka Hey Ltd., the legal entity behind Vernus.

When we say "Services", we mean any product created and maintained by Moonka Hey Ltd., which includes Vernus and all of its features, applications, and offerings.

We may update these Terms of Service periodically to reflect changes in our practices, legal requirements, or service offerings. For significant policy changes, we will notify you through announcements on our company blog and, when appropriate, via email.

By using our Services, now or in the future, you are agreeing to the most current version of these Terms of Service. This applies to all existing and future products and all features added to our Services over time. There may be instances where we do not exercise or enforce a particular right or provision of these Terms; such instances do not constitute a waiver of that right or provision. Please note that these terms include limitations on our liability.

Violation of any terms may result in account termination. We recognize this grants us considerable authority, and we commit to using it responsibly. We strive to earn your trust through transparency about our operations and maintaining an open channel for your feedback.

Account Terms

1. You are responsible for maintaining the security of your account and password. The Company cannot and will not be liable for any loss or damage resulting from your failure to comply with this security obligation.
2. You may not use the Services for any restricted purposes including but not limited to child exploitation, sexualisation, abuse, harassment, doxing, phishing, fraud, spamming, incitement of violence, or any illegal activities.
3. You are responsible for all content posted and activity that occurs under your account. This includes content posted by others who either: (a) have access to your login credentials; or (b) have their own logins under your account.
4. You must be a human. Accounts registered by "bots" or other automated methods are not permitted without explicit written approval.
5. You must provide accurate, current, and complete information during the registration process and keep your account information updated.

Payment, Refunds and Plan Changes

1. If you are using a free version of one of our Services, it is genuinely free: we do not ask for your credit card information and — just like for our paying customers — we do not sell your data to third parties.
2. For paid Services that offer a free trial, we clearly state the trial duration during sign-up. After the trial period, you must pay in advance to continue using the Service. Non-payment will result in account freezing, making it inaccessible until payment is received. Prolonged non-payment will result in account cancellation.
3. When upgrading from a free plan to a paid plan, we will charge your payment method immediately, and your billing cycle begins on the upgrade date. For other plan changes (upgrades or downgrades), the new rate takes effect from your next billing cycle.
4. All fees are exclusive of applicable taxes, levies, or duties imposed by taxing authorities. Where required by law, we will collect these taxes on behalf of the relevant authority and remit them appropriately. Otherwise, you are responsible for the payment of all applicable taxes, levies, or duties.
5. We believe in fair, transparent refund policies. If you're dissatisfied with our products for any reason, please contact our support team, and we'll work with you to resolve the issue or provide an appropriate refund.
6. We may change our fee structure with appropriate notice as described in the "Modifications to the Service and Prices" section.

Cancellation and Termination

1. You are solely responsible for properly canceling your account. We provide a simple, no-questions-asked cancellation link within each of our Services. You can find detailed instructions for account cancellation in our Cancellation Policy. Please note that email or phone requests to cancel are not automatically processed as cancellations. If you need assistance with cancellation, you can always contact our support team.
2. Upon cancellation, all of your content becomes immediately inaccessible through the Services. Within 30 days, all content will be permanently deleted from active systems and logs. Within 60 days, all content will be permanently deleted from our backup systems. We cannot recover this information once it has been permanently deleted. If you wish to export your data before cancellation, you can do so from your account settings.
3. If you cancel the Service before the end of your current paid period, cancellation takes effect immediately, and no further charges will be applied. We do not automatically prorate unused time in the last billing cycle. For partial refund requests, please contact our support team.
4. We reserve the right to suspend or terminate your account and refuse any current or future use of our Services for any reason at any time. Suspension means you and any users on your account will be unable to access the account or its content. Termination results in account deletion, loss of access, and forfeiture of all account content. We also reserve the right to refuse service to anyone for any reason.
5. Verbal, physical, written, or other abuse (including threats of abuse or retribution) directed at any Company employee, officer, or other users will result in immediate account termination.

Modifications to the Service and Prices

1. We reserve the right to modify, suspend, or discontinue any part of our Services, temporarily or permanently, with or without notice.
2. We may occasionally adjust our pricing structure. When such changes occur, we typically grandfather existing customers under their current pricing. However, we may choose to modify prices for existing customers with at least 30 days' advance notice via email to the address on record. We may also post notifications about such changes on our websites or within the affected Services.
3. For significant functionality changes, we strive to provide transition periods and clear communication to help you adapt to these changes.

Uptime, Security, and Privacy

1. Your use of the Services is at your sole risk. We provide these Services on an "as is" and "as available" basis. While we do not offer formal service-level agreements, we are committed to maintaining high availability and reliability for our applications.
2. We reserve the right to temporarily restrict your account if your usage substantially exceeds the average usage patterns of other customers. Except in situations where such usage is actively degrading service performance for others, we will contact the account owner before taking any restrictive actions.
3. We implement comprehensive measures to protect and secure your data through backups, redundancies, and encryption. We enforce encryption for data transmission from the public Internet, though certain internal network traffic may occasionally be transmitted unencrypted.
4. When you use our Services, you entrust us with your data. We take this responsibility seriously and handle your information with care. You agree that Vernus may process your data as described in our Cookie & Privacy Policy and for no other purpose. We will never sell your personal data to third parties.
5. We implement industry-standard security practices but cannot guarantee absolute security. We promptly address security vulnerabilities as they are discovered.

Copyright and Content Ownership

1. All content posted on or transmitted through the Services must comply with applicable copyright laws, including U.K. copyright law.
2. We claim no intellectual property rights over the material you provide to the Services. All materials you upload remain your property.
3. While we do not pre-screen content, we reserve the right (but not the obligation) in our sole discretion to refuse or remove any content that is available via the Service if we believe it violates these Terms or applicable laws.
4. The names, logos, look, and feel of the Services are copyright to the Company with all rights reserved. You may not duplicate, copy, or reuse any portion of the HTML, CSS, JavaScript, or visual design elements without express written permission from the Company. For permission to use the Company's logo or any Service logos for promotional purposes, please email us. We reserve the right to revoke this permission if you violate these Terms of Service.
5. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services, use of the Services, or access to the Services without express written permission from the Company.
6. You must not modify another website to falsely imply an association with the Services or the Company.
7. If you believe your copyright is being infringed by content on our Services, please contact us with details of the alleged infringement.

Features and Bugs

We design our Services thoughtfully, informed by our own experience and the feedback of customers who share their time and insights. However, we recognize that no service can satisfy every user's specific needs. We make no guarantees that our Services will meet your particular requirements or expectations.

All our features undergo extensive testing before release. Nevertheless, as with any software, our Services inevitably contain some bugs. We track reported issues and prioritize addressing them, especially those relating to security or privacy. We cannot guarantee that all reported bugs will be fixed, nor can we promise completely error-free Services.

We value your bug reports and feature suggestions as they help us improve. Please contact our support team to report issues or propose enhancements.

Data Portability and Service Interoperability

We believe in your right to control your data. Where feasible, we provide export functionality for your content and data. We strive to use and support interoperable formats that facilitate data portability.

We also maintain documentation for our APIs to support interoperability with other services where appropriate.

Liability

We address liability throughout these Terms, but to consolidate this important information in one section:

You expressly understand and agree that the Company shall not be liable, in law or in equity, to you or to any third party for any direct, indirect, incidental, lost profits, special, consequential, punitive or exemplary damages, including, but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if the Company has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the Services; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the Services; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the service; (v) or any other matter relating to this Terms of Service or the Services, whether as a breach of contract, tort (including negligence whether active or passive), or any other theory of liability.

To put it plainly: choosing to use our Services means placing your trust in us. If that trust proves misplaced, the responsibility falls to you, not us. We strive to earn and maintain your trust through careful business management, investments in security and infrastructure, hiring talented team members, and genuinely caring about providing quality service. If you choose to use our Services, we appreciate your confidence in us.

If you have questions about any aspect of these Terms of Service, please don't hesitate to contact our support team.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions. Any dispute arising from or relating to the subject matter of these Terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

Changes to These Terms

We may revise these Terms from time to time. The most current version will always be posted on our website. If a revision meaningfully reduces your rights, we will notify you via the email associated with your account or through a notification within our Services. By continuing to use or access the Services after revisions become effective, you agree to be bound by the revised Terms.

Inspiration & Acknowledgments

The above Terms of Service was developed with inspiration from those freely made available by the wonderful folks at Basecamp. We extend our thanks for providing an excellent foundation for our policies and for exemplifying fair business practices and transparent customer communications.